Dispatched within 1 business day from the Gold Coast.

Parcel Post including tracking: FREE

Express Post including tracking: $10

Orders are dispatched within 1 business day from QLD, Australia.

Standard Air Mail + Tracking

$10 - NZ, USA, Canada, UK

$20 - France, Germany, Netherlands, Spain

$40 - Rest of World

Pricing is in Australian Dollars.

We want you to love your new hat and understand the challenges of shopping online. If your purchase isn't quite right, we're here to help.

Returns & Exchange Policy

* Returns and exchanges must be initiated within 7 days of receiving your order.
* To request a return or exchange, please email contact@saltbushhats.com.au.
* Once your request has been approved, you'll receive the return address and instructions. Please send your hat back within 7 days of approval.
* Hats must be unworn, in their original condition, and returned with any original packaging and tags intact.

Exchanges
If you'd like to exchange your hat for a different size or style:
* Return postage is at the customer's expense.
* We'll cover the cost of shipping your replacement hat back to you.

Refunds
We accept returns for change of mind and can offer:
* A refund less original shipping cost incurred ($15)
* Store credit to the value of your purchase
* An exchange

Return postage for change of mind returns is the customer's responsibility.

Faulty Products
We take pride in the quality of our products. If your item arrives faulty, damaged or isn't as described, please contact us as soon as possible and we'll work with you to find the best solution. Depending on the circumstances, we'll provide a repair, replacement or refund in accordance with Australian Consumer Law.

Please allow up to 5 business days for your return or exchange to be processed once it has been received.